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Senior Service Sales Executive in Rockville, MD at The Kirlin Group

Date Posted: 4/16/2018

Job Snapshot

  • Employee Type:
  • Location:
    Rockville, MD
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:

Job Description

Kirlin Mechanical Services, LLC is a diversified contracting organization which offers a wide range of essential plumbing and mechanical services throughout the Mid-Atlantic region. Our clients include commercial buildings, government agencies, research facilities and educational institutions. Kirlin Mechanical Services, LLC offers operation and maintenance services for plumbing and mechanical systems.  We also provide renovation for mechanical systems.  

We are currently seeking a Senior Service Sales Executive to join our team.   

Position Overview

Under minimal direction, develop long-term customer relationships with assigned owner and contractor accounts.  Maximize account penetration of assigned accounts by serving the full spectrum of needs of the accounts with the full spectrum of Kirlin service offerings to capture majority share of account projects work.  Team with other account owners to capture all targeted project pursuits.  Seek for Kirlin to become the preferred solution provider of the assigned account by becoming a trusted advisor with account owners.  Ensure customer retention of assigned accounts.  Partner with the operations team to maximize profit generation from accounts through influence.  Utilize sales tools to plan and document progress as well as increase business opportunity in accounts.  Achieve annual sales plan, obtains and closes sales on a monthly basis.

Essential Job Duties and Responsibilities

  • Build partnering relationships with the assigned accounts to drive the penetration of the service offerings.  Maintains frequent face-to-face contact with the customers who most directly influence penetration.  Actively listen, probe and identify concerns.  Address concerns and performance lapses.  Understand the customer's business and speak their language.  Develop credibility, loyalty, trust and commitment.
  • With assigned owner accounts, consistently drive favorable Kirlin brand across all business units/lines.
  • Lead the team on individual projects based on account assignments.  Honor the credit split guidelines.
  • Develop relationships with internal operations and administrative staff to ensure customer satisfaction, and effectively address issues.
  • Keep management informed of progress and account status.  Leverage management with accounts, when and where appropriate.
  • Manages receivables balances in line with Kirlin objective and policies.
  • Lead the sales team by building and in fostering team relationships to ensure customer satisfaction.  Solicit support from and communicate effectively with internal staff.  Develop relationships with organization to exceed customers' expectations.  Own and facilitate the customer relationship.
  • Assist in the development of the team and business sales and marketing plans and strategies.  Aide in the implementation of these strategies and action plans.  Target new customers based on account management and market strategies.
  • Utilize applicable sales tools effectively (North Boundary) and CRM tool to plan and document progress as well as increase penetration of accounts.
  • Participate in professional organizations.

Qualification Requirements

  • Bachelor's Degree in Business, Engineering or related discipline required.  MBA preferred. 
  • Minimum of 10 years of progressive field sales experience.
  • Excellent initiative, and interpersonal communication skills.
  • Demonstrated ability to influence the market at key levels
  • Ability to travel 25% of the time.

Physical Demands

The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. 

Benefits Include

  • Competitive Salary
  • Medical, Dental and Vision
  • Disability and Life Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off and Holidays
  • Education Tuition Assistance 

 An Equal Opportunity Employer:  EEO/Drug Free/M/F/Disability/Veterans

Equal Opportunity Employer, including disabled and veterans.


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